JustHost – A Complete Review
A complete review of the JustHost hosting service.
Ease of Use
Value for Money
Are you looking for a website hosting service? If you ever searched for which website host service is the best, you likely found several different reviews and a wide range of options.
To be sure you choose the right hosting service, you should compare a lot of different features such as uptime, loading speed, and many more. However, this can be hard to go through and look up on your own for each hosting solution.
To ease the hosting decision process, I reviewed one of the most affordable and lesser-known hosting services you can find! In this review, we will go through what JustHost has to offer and its different plans, as well as their prices.
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Introduction to JustHost
JustHost is a hosting service that offers a great hosting solution for all kind of websites of any size. The different hosting solutions you can choose from are web, dedicated and VPS plans.
It was created almost two decades ago by Chris Phillips. He sold the company in 2012 to the well known Endurance International Group. This group specializes in web hosting and has already well-known subsidiaries like Bluehost and HostGator. They have been working hard on JustHost to make sure their users receive the best service possible.
So now that we know where JustHost started and what it is about, let’s dive into the things it has to offer for you!
Features of JustHost
1. Free Website Builder
You can easily create your website with the drag and drop builder that is available with each hosting plan for free. It is a great start if you do not know much about website creation.
Their website builder is part of a Design Suite, which is now free as part of an introductory special offer! Apart from the builder, you will get blog tools, webmaster tools, thousands of different templates and the possibility of creating an eCommerce store.
2. Free Domain Registration
To make the website creation process even easier, you can even register your domain free for 12 months, if you buy a plan longer than 1 year.
You can also transfer your domain name from one site to JustHost if you already have one. This process is totally free as well!
3. Free Script Library
Customers get access to an entire script library with each and every JustHost account! And the best part is that it is all free, it does not matter which hosting plan you chose.
You can use SimpleScripts to automatically install leading scripts such as WordPress, osCommerce, Joomla and phpBB.
4. Ease of use
JustHost set out to eliminate any confusion that may arise while using their hosting service. They make sure that you navigate easily on the site and can use every part of it.
It has never been easier to set up, optimize and promote your website than it is with JustHost’s customer-friendly panel.
5. cPanel Control Panel
As I just mentioned in the point before, their control panel is easy to use and is truly user friendly. You can manage every aspect of your own hosting account with complete simplicity.
You get access to cPanel if you become a customer. The functions you will get include domain management, e-mail accounts, database administration and website statistics.
Maybe out of these website statistics is the most important to have. It is crucial that you see things like how much traffic you are generating or how long they are staying on each page. This will help you understand more about what your audience is really looking for and what you should change or keep going forward.
Apart from statistics, another important thing to keep an eye on is the general analysis of your website. You can easily do an analysis with a website checker. You can check things like page speed, load time and other important factors that may need improving.
6. Unlimited Domains
With JustHost’s unlimited plans, you will have the possibility to host as many domains as you want. This means that if you manage more than one website, you can easily do it from the same server in your cPanel account!
7. Customer Support
JustHost is continuously working on its customer support and is trying to make sure it is as great as it can be. They even offer three different methods of contact: email, phone and chat.
Nonetheless, a lot of their TrustPilot reviews mention problems with reaching them or them being otherwise useless.
Of course, the support team being called useless is a lot of times due to their limitations in what they can do for the customer.
8. Impressive Uptime
It is needless to say that great uptime is one of the most important factors when you choose a hosting service. As you can lose out on profit and traffic whenever your website goes offline, it can have a negative effect on your business.
According to WebsiteSetup, on average, websites are down for 3 hours each month. This is due to the downtime of their web hosting service.
While most hosting services promise their customers a 99.99% uptime, this in reality is 99.59%. This translates to about 35 hours and 32 minutes of the website being offline each year.
Compared to the average 99.59%, JustHost has a 99.96% of uptime. With a higher percentage than the industry standard, JustHost has an outstanding uptime!
9. Response Time
Response time is just as important as uptime. As people get more impatient and do not want to wait for pages to load, they just leave after 3 seconds.
To not lose out on traffic to your site, it is crucial that your website loads faster than that. The great news is that with JustHost you get an average load time of less than 1 second!
JustHost is one of the cheapest hosting services you can find. It offers a lot of different plans for different prices and needs. Let’s look more into what each of them costs and what can you get for your money!
JustHost offers three different types of hosting: Shared, Dedicated, and VPS. To make sure that you choose the one you need, you should know what each of them really is for. Watch this video if you are a beginner and want to know what they mean.
If you don’t or can’t watch the video right now, here is a quick summary:
- Shared Hosting, just as its name suggests, allows multiple different websites to have space on a shared hosting server. This is the cheapest type of hosting, as it provides you with the least amount of flexibility, performance, and security.
- Virtual Private Server or VPS Hosting is a blend between shared and dedicated hosting. You are basically renting part of a dedicated server, as they have a physical server that runs several other VPSs. Compared to shared hosting you will get better performance and security.
- Dedicated Servers are what you would guess, a single server that is dedicated just to you. You control every part of it. Of course, it will be pricier than the other two hosting solutions. But this will bring you great flexibility, performance and also security.
So now that we know what the hosting services differ in, let’s look at what packages JustHost has to offer!
They have four different Shared Web Hosting Plans:
- BASIC for € 9.97 per month
Basic, just as its name suggests gives you the essentials of having only one website. These are standard performance, 50GB space, and unmetered bandwidth, and up to 5 email accounts.
- PLUS for € 12.47 per month
Plus gives you some more perks on top of what you would get with the Basic plan. For starters, you can have an unlimited number of websites. Your website space and email accounts also become unmetered just like bandwidth.
These are all great news if you have more than one websites and need all this additional space. And another thing that Basic does not have at all, but you can get with Plus is the help of SpamExperts.
This is a Professional Email Security solution for those who do not want to bother with filtering out spam, malware, phishing and other threats coming through their email. It is essential if you have a large number of email accounts!
- CHOICE PLUS for € 14.96 per month
For the additional € 2.49, Choice Plus gives you 1 Domain Privacy and Protection, as well as Backup Protection with CodeGuard Basic.
- PRO for € 24.95 per month
Compared to the Choice Plus plan, Pro gets you a high-performance server!
Apart from shared web hosting, you can get VPS Hosting:
- STANDARD for € 24.64 per month
Standard VPS Hosting will give you Dual Core, 2 GB RAM, 1 IP and 1 TB/month.
- ENHANCED for € 49.29 per month
Enhanced gives Dual Core as well, but others change to double: 4 GB RAM, 2 IPs and 2 TB/month.
- PREMIUM for € 73.94 per month
Premium gives you Triple Core, 6 GB RAM, 2 IPs, and 2 TB/month.
- ULTIMATE for € 98.55 per month
Ultimate, the most expensive VPS plan gives Quad Core, 8 GB RAM, 2 IPs, and 3 TB/month.
And you can also get Dedicated Hosting Plans:
- STANDARD for € 90.12 per month
A Standard Dedicated Hosting Plan gives you 3 IPs, 3 MB cache, 4 GB RAM, and 5 TB/month free traffic.
- ENHANCED for € 131.08 per month
Enhanced will get you 4 IPs, 8 MB cache, 8 GB RAM, and 10 TB/month of free traffic.
To put the price of this plan into perspective, we should look at a package that offers the same benefits. I found a nearly identical plan on another hosting website, Bluehost. There, it is the recommended choice.
Compared to JustHost, the other website’s package costs € 2 more. Even if we compare the prices with the ongoing discounts, Bluehost users would pay € 1.27 more. This continues to show the great price JustHost offers, let that be regular or with discounts.
- PREMIUM for € 172.05 per month
Premium will give you 5 IPs, 8 MB cache, 16 GB RAM, and 15 TB/month.
These prices are for those who buy the plans for 36 months, therefor they can change depending on the time length you want to choose. If you find out your chosen JustHost plan is not really what you expected it to be, you can get your money back for up to 30 days.
But to make sure that you have the best possible offer, JustHost now has a special intro offer on all of their prices for new customers. The prices are what you can see in the pictures, with up to 74% discount on the different plans.
Advantages of JustHost
- Money-Back Guarantee
- Free Website Builder
- Free Script Library
- Ease of usage
- Unlimited Domains
- Outstanding Uptime
- Response Time
Disadvantages of JustHost
- Customer Support Lacking
Many of JustHost’s reviews contain complaints about Upselling. It is a sales technique where the seller tries to get the customer to purchase additional expensive offers.
Of course, upselling can be an annoying practice that a lot of companies use and try to get as much money out of your pocket as they can.
However, it can be also seen as just the company showing the range of different offers and making sure you get the best deal for your needs. But in many cases, a lot of customers can find it excessive and overwhelming to be bombarded with these offers.
JustHost has had an overwhelming amount of bad reviews and with that, a bad reputation. They are working hard to improve their services and customer satisfaction. It will take time to change how they are viewed, but it is slowly changing for the better.
As most reviews you read only talks about what has already been said and keep on pointing out JustHost’s disadvantages, you will possibly form a bad opinion after reading them.
But as of today, JustHost is a great hosting choice for anyone. It is fairly priced with great discount offers. They have way more advantages than disadvantages you can find. It is definitely worth a try!
And even if you are not satisfied with their services, they offer a 30-day money-back guarantee, so you won’t lose out on any money. You can just easily cancel if you decide to have your hosting elsewhere.