Fiverr Freelance Marketplace – A Complete Review
Review of Fiverr, the online marketplace for freelance services.
Fiverr Freelance Marketplace
Ease of Use
Value for Money
Ever wanted someone to design your website? Or needed some help with creating a mobile app? Or are you considering outsourcing your digital services and want to see who you’d be up against?
Well, with the Fiverr freelance marketplace, you can find a match for both your service and/or client needs in a variety of categories.
Let us dive in and explore the world of Fiverr and find out how could you benefit from it.
What is Fiverr?
Founded in 2010, Fiverr is one of the largest digital markets for freelance services. The platform takes its name from all of the tasks having the 5 USD price point when it first started. Nowadays many, if not most, sellers charge much more, Fiverr freelance marketplace itself has showcased its current price range to be 5 USD – 10,000 USD.
This means that you are actually still able to find some willing to complete a task for that original price level of 5 USD.
Fiverr has utilized the service as a product model from the beginning, which has helped to standardize the often vague freelance job descriptions and requests. With this platform, instead of having to actively look for new clients, work can essentially come to freelancers. Meanwhile, buyers have access to an organised one-stop-shop for their digital needs.
Fiverr freelance marketplace has a huge selection of services – as long as it’s legal and can be at least somewhat delivered online, you’ll most likely be able to track it down on there. The services are currently dived into 6 main categories, which you can see below. Each of these is then additionally divided into around 30 subcategories.
In addition to the main Fivverr freelance marketplace, you can also explore other, newer ventures and service extensions by Fiverr. These are:
- Fiverr Business – Fiverr’s business tool, which allows for more organised project management by allowing an overview of communication, deliveries, and budgeting in one dashboard. It allows for a more seamless teamwork process as you can share a payment method and favourite sellers as well as get in touch with a dedicated Fiverr Business Success Manager to help you discover the appropriate sellers.
- Fiverr Pro – Fiverr pro is essentially the same as Fiverr, albeit enhanced. The sellers are hand-vetted and are said to go through a rigours selections process, to be part of this tier. As such you can expect a higher price level to match the higher level of skills. The Pro customers also get premium support.
- Fiverr Studios – A newer feature that enables sellers with different abilities to work together under one Gig, called a Studio Gig.
- Fiverr Logo Maker – An AI logo design service, which bases its creations on the work of top designers on Fiverr. The process of creation and design of a logo is free, however, to be able to download it you would have to purchase it by choosing one of Fiverr’s branding packages
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How to Use the Fiverr Freelance Marketplace?
Fiverr freelance marketplace uses a level system in order to distinguish the multitude of sellers on the website. A seller level is a ranking obtained by the sellers based on factors such as ratings, performance, quality, and others. It can be useful to understand the levels whether you are a seller or a buyer, so let’s take a look at them below.
- Seller – This is where every freelancer starts. After joining Fiverr and creating a Gig (this is how Fiverr refers to the offered service), the person gets the status of a New Seller. It’s an indication that the seller is relatively inexperienced.
- Level One Seller – Seller achieves this level by being active for 60 days, meaning that they’ve completed at least 10 gigs while upholding at least a 4.7-star rating and have earned at least 400 USD. The response rate and on-time delivery also have to be at 90%-
- Level Two Seller – Achieved by the sellers who have been active on Fiverr for 120 days and have delivered at least 50 highly-rated and on-time orders and earner at least 2000 USD.
- Top-Rated Seller – The top tier of sellers, who have been on Fiverr for at least 180 days, and have delivered over 100 orders. The sellers at this level have earned at least USD 20,000 while upholding the high ratings and standards, leading to a consistently high level of buyer satisfaction.
Buying a Service on Fiverr
As a buyer, you can go about finding the person for the job on the Fiverr freelance marketplace in two ways:
You can begin by entering the service you are looking for into the search bar. Fiverr freelance marketplace will then display related results, which you can then narrow down by using side filters. These are service options (e.g file format), seller details (e.g their location and level), delivery time and budget.
For some categories a more interactive search wizard is available.
One thing to keep in mind is that comparing just prices does not always allow for the clearest picture. Sellers are able to define what exactly is included in their offers and the offer itself can consist of 2-3 different packages.
The results for your search term will usually showcase the pricing of a basic (meaning cheapest) package. As such, the price shown can in some cases just be a starting point since the basic package might not be what you need and the basic packages sellers offer can vary.
When you see a service you like, you can click on the gig, which will then take you to the seller’s gig page. Sellers often display an introductory video as well as work samples to provide you with a better idea of their services. It would be a good idea to actually watch those through so you can manage your expectations and make sure that the type of service they are offering fits your needs.
Sellers often have multiple price packages you can choose from, but if they are not exactly what you are looking for you can also message the seller for a custom offer. If you are in doubt about something regarding the service in general, don’t be hesitant to contact the freelancer and make sure your assumptions are accurate.
Read all the details thoroughly and get acquainted with the frequently asked questions as well as reviews.
Once you’ve decided on a package, you can click continue, after which you’ll be taken to the order page. Within the order page, you can see and choose any customized extras the freelancer offers.
Finally, you can review all the order information and send in your order. After you have paid, don’t forget to fill out all the order requirements so the seller can actually begin working on your specific order.
2. Post a Request
If you are looking for a very specific service and/or don’t have the time to browse through Fiverr freelance marketplace’s vast catalogue, you can also post a request by filling out the form depicted below. This option can be found on your account – once logged in go to the section titled Buying.
As you can see you will need to describe the service and select the category your request is most fitted for. Then set the delivery time and the budget and then you’ll be ready to submit.
When setting the budget, choose a number that is appropriate so not too high or low, which will help your request appear more serious. With that being said, each freelancer is able to offer their own bid for your project, so you are bound to see a variation in pricing.
After you have submitted your request its status will be shown as pending on your account as Fiverr has to firstly conduct a review. Once you get approved you can either pause your request if you think you have gotten enough offers for the moment, boost your request if you want it to get more attention or delete it altogether.
You are of course also able to review the offers and if you have gotten multiple, you can sort them by different criteria such as sellers rating and online status.
To help make sure that the sellers who respond to your request have read it thoroughly, you can leave a message somewhere within your description, for instance, that they should mention a particular word in their response offers.
Likewise to what we described in the search section, you can then click on the gig to view more information about the seller as well as contact them.
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Advantages of Fiverr
- User-friendly interface
- Variety of services
Fiverr freelance marketplace’s panel and functions are rather easy to understand and use, even if you are inexperienced. As a buyer, you can get a good overview of costs and services and narrow down the selection by using a variety of search functions.
The platform lets the buyer see all the significant details about a particular freelancer, including feedback, the gigs completed, ratings, and cancellation ratio.
As previously mentioned, the selection of services on the Fiverr freelance marketplace is very extensive. From accented voiceovers to Facebook campaign setups, Fiverr provides you with loads of options in plenty of categories and for different budgets.
Fiverr freelance marketplace ensures that the personal information of its users is protected. The platform only discloses basic details to help the freelancers familiarise themselves with potential customers. Fiverr assures that it is not sharing the data with any third parties.
The transactions, which occur between the seller and the buyer and no matter by which form of payment (e.g PayPal, credit card, etc.) are handled by Fivverr, making sure that your personal details are secure.
If by some misfortune the freelancer can’t deliver the service that he or she has agreed to, there is an opportunity for the buyer to get their money back. If a seller doesn’t respond for 24 hours, you can cancel the order and also get a refund.
Fiverr freelance marketplace also uses a secure messaging system to ensure that buyer and seller can safely and privately communicate as well as exchange files.
Disadvantages of Fiverr
- Can be time-consuming
- Risk of unmet expectations
One of Fiverr’s strengths – the cornucopia of options, can unfortunately also make tracking down a service that matches all your needs a time-consuming process and one might feel rather overwhelmed with all the options.
And while Fiverr freelance marketplace tries its best to vet the sellers of services, there can be doubts regarding how extensive the screening process is as technically anyone can sign up. As such, there is still a chance that you will not be satisfied with the work you receive as your expectations won’t be met.
However, once you’ve received the work and the service fundamentally meets the description of the matching gig page, the order cannot be cancelled as per Fiverr’s terms of service.
So you would pretty much have to accept that you didn’t make the best choice when it comes to the seller and that there is a big chance you will not be getting your money back.
This means that you really should spend some extra time researching the sellers and weighing your options.
While the Fiverr freelance marketplace is free to use, once you decide to purchase a service there are administrative fees to be aware of. At the time of the writing, the service fees are 5.5% of the purchase amount. However, purchases of under 50 USD are considered small order and an additional 2 USD fee will be applied.
Fiverr is one of the largest destinations for finding freelance services for your digital needs and beyond. While it’s the original price point of 5 USD has long since been expanded to be a much larger price range, you can still find some pretty affordable deals.
A user who is interested in purchasing services can either use the general search or post a request to try and locate a matching seller for their needs. While Fiverr freelance marketplace is quite secure and straightforward to use, however, the multitude of options can get overwhelming. The platform does utilize a level system to categorize and organise the vast amount of sellers on the website, making it a little easier to narrow down the choice of a seller.
However, you should still take your time to do your research and compare your options as there is a risk of your expectations not being met.
Now that you’ve at the end of this review, we have hopefully raised your curiosity and inspired you to check out the world of possibilities offered by Fiverr.
Click on the button below to dive right in!